Privacy Policy

1. Introduction

At VicMpesa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We collect the following types of information:

• Personal identification information (name, email, phone number)
• Business information (company name, address, tax information)
• Transaction data (payment history, transaction details)
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and payments
• Send important updates and notifications
• Improve our services and user experience
• Comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage

5. Data Sharing

We may share your information with:

• Service providers and partners
• Financial institutions
• Legal authorities when required

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Analyze usage patterns
• Personalize your experience

8. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

• Email: [email protected]
• Phone: +254758582535
• Address: Pioneer House, Kenyatta Avenue, Nairobi